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Shipping & Handling

Domestic Orders

Orders placed Monday through Friday before 11 AM PST will begin processing that day, excluding holidays. Orders placed after 11 AM PST will be processed the next business day.  Pending item availability and credit verification, your order will ship within 48 hours.  A member of our customer care team will contact you if we need further credit verification or if an item is not currently in stock.

Please Note: At this time, we do not process orders on the weekends. Orders placed on Friday after 11 AM PST and marked for UPS Next Day delivery will not be processed and shipped until the following Monday

We use UPS for all domestic shipping. Details are as follows:

If you would like UPS to require a signature upon delivery, please indicate SIGNATURE REQUIRED in the customer notes section of the order form. It is otherwise up to the discretion of the UPS driver whether or not to leave the package without a signature. 

International Orders

UrbanMinx will ship to most countries using USPS Priority International. International orders are subject to additional credit verification and UrbanMinx reserves the right to request identity verification via fax. If we do not receive the required verification within 3 days of our request, the order will be cancelled. Pending item availability and credit verification, your order will ship within 3 to 7 business days.

UrbanMinx ships to Canada, Mexico, the British Virgin Islands, South America, and other countries in the Americas for a flat rate of $20.00.  Please select Local Shipping from the drop down shipping menu.  All other International destinations ship for a flat rate fee of $40. From time to time, other restrictions may apply to international orders.

International Duties and Taxes
Note: All international shipments must list the value of the merchandise on the outside of the package for customs reasons. All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient. Please consult with your local country Customs Service and other relevant authorities to confirm that no restrictions or special requirements apply to your order. We are not responsible for delays or costs resulting from acts or decisions of local government agencies concerning the importation of your order.