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Customer ServiceReturns & Exchanges | Shopping Online | Security & Privacy Policy | International Orders |
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| Free Domestic Shipping | All domestic orders over $100 are shipped for free via UPS ground. Delivery within 5 – 10 business days from date order is processed. |
| UPS Ground Shipping: | Delivery within 5-10 business days from date order is processed. |
| UPS 3-Day Select | Delivery within 3 business days from date order is processed. |
| UPS 2-Day Air | Delivery within 2 business days from date order is processed. |
| UPS Overnight | Delivery within 1 business day from date order is processed. |
If you would like UPS to require a signature upon delivery, please indicate SIGNATURE REQUIRED in the customer notes section of the order form. It is otherwise up to the discretion of the UPS driver whether or not to leave the package without a signature.
International Orders
UrbanMinx will ship to most countries using USPS Priority International. International orders are subject to additional credit verification and UrbanMinx reserves the right to request identity verification via fax. If we do not receive the required verification within 3 days of our request, the order will be cancelled. Pending item availability and credit verification, your order will ship within 3 to 7 business days.
UrbanMinx ships to Canada, Mexico, the British Virgin Islands, South America, and other countries in the Americas for a flat rate of $20.00. Please select Local Shipping from the drop down shipping menu. All other International destinations ship for a flat rate fee of $40. From time to time, other restrictions may apply to international orders.
International Duties and Taxes
Note: All international shipments must list the value of the merchandise on the outside of the package for customs reasons. All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient. Please consult with your local country Customs Service and other relevant authorities to confirm that no restrictions or special requirements apply to your order. We are not responsible for delays or costs resulting from acts or decisions of local government agencies concerning the importation of your order.


